Technical support - for PrinterLogic Printer Installer Epic Enterprise Base - 1000 licenses - phone consulting - 3 years - 24x7 - response time: 4 h
| Main Specifications | |
|---|---|
| Product Description | PrinterLogic Maintenance - technical support - for PrinterLogic Printer Installer Epic Enterprise Base - 3 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | PrinterLogic Printer Installer Epic Enterprise Base |
| License Qty | 1000 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | PrinterLogic Printer Installer Epic Enterprise Base |
| Installation Type | Locally installed |
| License Qty | 1000 licenses |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 3 years - response time: 8 business hours - availability: 10 hours a day (7:00 AM - 5:00 PM) / Monday-Friday ¦ E-mail consulting - 3 years - response time: 8 business hours - availability: 10 hours a day (7:00 AM - 5:00 PM) / Monday-Friday ¦ New releases update - 3 years |