Technical support - for PrinterLogic Printer Installer Professional SMB Base - 50 licenses - phone consulting - 5 years - 10x5 - response time: 8 business hours
| Main Specifications | |
|---|---|
| Product Description | PrinterLogic Printer Installer Maintenance - technical support - for PrinterLogic Printer Installer Professional SMB Base - 5 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 8 business hours |
| Service Availability | 10 hours a day / 5 days a week |
| Software Title | PrinterLogic Printer Installer Professional SMB Base |
| License Qty | 50 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 8 business hours |
| Service Availability | 10 hours a day / 5 days a week |
| Software | |
| Software Title | PrinterLogic Printer Installer Professional SMB Base |
| Installation Type | Locally installed |
| License Qty | 50 licenses |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 8 business hours - availability: 10 hours a day (7:00 AM - 5:00 PM) / Monday-Friday ¦ Phone consulting - 5 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ E-mail consulting - 5 years - availability: 10 hours a day / Monday-Friday ¦ Web support - 5 years - availability: 10 hours a day / Monday-Friday ¦ New releases update - 5 years |