Extended service agreement (renewal) - replacement (for other) - 1 year - on-site - response time: NBD - for Xtreme Computing Platform NX-1065-G5
| Main Specifications | |
|---|---|
| Product Description | Nutanix Basic - extended service agreement (renewal) - 1 year - on-site |
| Type | Extended service agreement (renewal) |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Other |
| Designed For | Xtreme Computing Platform NX-1065-G5 |
| General | |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Other |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - on-site - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 8 hours a day / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 4 h - availability: 8 hours a day / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 2 years - response time: 8 h - availability: 8 hours a day / Monday-Friday - severity level 3 ¦ Product info support - e-mail consulting - 2 years - availability: 8 hours a day / Monday-Friday ¦ Technical support - web support - 2 years ¦ Technical support - remote monitoring - 2 years ¦ New releases update - 2 years |
| Compatibility Information | |
| Designed For | Nutanix Xtreme Computing Platform NX-1065-G5 |