Extended service agreement - replacement (for complicated network devices) - 1 year - 24x7 - response time: 4 h
| Main Specifications | |
|---|---|
| Product Description | ADTRAN ProCare 7x24x4 Remote - extended service agreement - 1 year |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Complicated network devices |
| General | |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Complicated network devices |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - response time: 30 min - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ New releases update - 1 year |