Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for ADTRAN MX410, MX412
| Main Specifications | |
|---|---|
| Product Description | ADTRAN ProCare Next Business Day Remote - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | ADTRAN MX410, MX412 |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | ADTRAN MX410, MX412 |