Technical support - academic, GOV - phone consulting - 1 year - 24x7 - response time: 2 h
| Main Specifications | |
|---|---|
| Product Description | Trend Micro Premium Support Gold/Diamond Additional Region - technical support - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| License Pricing | Academic, government |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Installation Type | Locally installed |
| License Pricing | Academic, government |
| Details | |
| Service & Support | Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Security alert notification - 1 year ¦ Consulting - 1 year |