Extended service agreement - parts and labor - 1 year - 24x7
| Main Specifications | |
|---|---|
| Product Description | ScaleCare extended service agreement - 1 year |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Parts and labor |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - response time: 2 hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - remote monitoring - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - replacement - 1 year - shipment - response time: next day |