Preferred - Technical support - phone consulting - 1 year - 12x7
| Main Specifications | |
|---|---|
| Product Description | AppleCare OS Support - Preferred - technical support - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 12 hours a day / 7 days a week |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 12 hours a day / 7 days a week |
| Details | |
| Service & Support | Phone consulting - 1 year / unlimited incidents - availability: 12 hours a day / Monday-Sunday - 2 contacts ¦ E-mail consulting - 1 year / unlimited incidents - 2 contacts ¦ Emergency consulting - 1 year / unlimited incidents - response time: 2 hours - availability: 12 hours a day / Monday-Sunday - severity level 1 |