Dialogic Pro Services Value Per Unit Plan - installation / configuration - 1 year
Service & Support
Installation / configuration
Full Contract Period
1 year
Response Time
8 business hours
General
Type
Installation / configuration
Full Contract Period
1 year
Response Time
8 business hours
Details
Service & Support
Installation - 1 year ¦ Configuration - 1 year ¦ Phone consulting - 1 year - response time: 8 business hours - 5 incidents per year ¦ E-mail consulting - 1 year - response time: 8 business hours - 5 incidents per year ¦ New releases update - 1 year
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