Extended service agreement - parts and labor - 1 year - on-site - for P/N: ESU-US
| Main Specifications | |
|---|---|
| Product Description | NetScout MasterCare extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Designed For | P/N: ESU-US |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - availability: business hours - severity level 2/3/4 ¦ Technical support - phone consulting - 1 year - response time: 5 business days - availability: business hours - severity level 5 ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - remote monitoring - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: ESU-US |